Regional Office Manager

Scholastic India Pvt Ltd

March 2005 to June 2022

• Coordinating all service-related activities. • Maintaining of Database & Generating Invoice. • Solely responsible for MIS, Weekly and Monthly reports to the Head Office. • Work in under ERP (Enterprise Resource Planning) & SAP (System Application Products in data Processing. • Assist in Preparation of MTD & YTD Budgets and allocation of Targets. • Assist in preparation of presentations through Power Point, Google Sheet etc. • Proper Filling of documents, records and Invoices. • Perform all front desk activities of customer’s queries and resolve as early as possible. • Planning, Organizing and Controlling of overall operations for the Warehouse stock inventory. • Keeping track and reporting on stock management (stock levels, delivery time, packaging, reordering), transporter cost negotiations as per demand, Procurement and Logistics functions • Monitoring and checking of bills and making on time payments and clearance • Developing risk management system to ensure continuity of supply in emergency situations and back up planning. • Resolving problems concerning transportation, logistics and customer service related issues across Hub locations • Evaluating and finding information and other technological solutions to improve tracking of materials, product distribution, storage, inventory and customer complaint resolutions. • Ensuring on time customer delivery, feeding and monitoring of the sequences, supervising, preparing, and loading of finished products into trucks, tracking shipments, managing of shipment failures, implementing customer MIS deliveries per Million (MPM) follow up and contribute to its reduction.