HELPDESK ENGINEER
IDC TECHNOLOGIES
February 2024 to Present
Managing ticketing tools, Hardware & software issue, Creating user account,Working on SLA reports,Managing Hardware parts loke as computer,printers,mouse,keyboard and network related instrument.
HELPDESK ENGINEER
IDC TECHNOLOGIES
February 2024 to Present
Managing ticketing tools.
10th
Bihar - Hindi
2010
12th
Bihar - English
2012
Graduation
BSc - Physics
LNMU DARBHANGA
2016 ( Full Time )
Technical skills: MS OFFICE, MS WORD, MS EXCEL, Presentation skills, Research Skills ( 3 Years )
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